Tenant Fees

Fees applying to all new tenancies from 1st June 2019

We may charge a tenant any or all of the following when required:

  • the rent;
  • a security deposit with a maximum of 5 weeks rent, or 6 weeks on a property with rent over £50,000 per year;
  • a holding deposit of no more than one weeks’ rent;
  • default fee for late payment of rent (after 14 days);
  • reasonable charges for lost keys or security fobs;
  • payments associated with contract variation, at £50 or reasonable costs incurred if higher, when requested by the tenant;
  • payments associated with early termination of the tenancy, when requested by the tenant; and
  • payments in respect of bills - utilities, communication services, TV licence, council tax and green deal or other energy efficiency charges.

Fees applying to all pre-existing tenancies entered before 1st June 2019

We shall continue to apply the charges within the existing tenancy agreement until 31st May 2020.

If you wish to apply to rent a property with starberry, please observe the following procedure.

holroyds charge the following fees in respect of administration and references:

Single Applicant - £156.00

Additional Applicants - £78.00 per person

A tenancy will be offered to you subject to contract and more specifically, subject to the following conditions:

  • A fully completed application form has been submitted together with the appropriate fee.
  • Payment of £200 (minimum) Holding Fee to reserve the property.
  • You will be asked to pay this at the same time as the Application Fee.
  • The landlord has accepted the offer.
  • A satisfactory search has been carried out by an independent credit referencing agency (details on request).
  • Satisfactory references have been obtained.

If your application is rejected prior to acceptance and/or seeking references, all monies are refundable. If your application is accepted (subject to references) you will be required to pay a minimum of £200 as a Holding Fee, upon receipt of which the property will be reserved for you. In some instances in order to reserve a property you may be asked to pay a higher Holding Fee or occasionally the full Deposit.

If you are successful, then upon commencement of the tenancy the Holding Fee will be used as part of your first rent payment to the landlord.

Once you have been provisionally accepted by the landlord (subject to references and contract) the Application Fee and Holding Fee (and Deposit if taken) become non-returnable unless the landlord withdraws the property due to their own unforeseen circumstances.

If you choose to withdraw after acceptance, or undeclared adverse information is uncovered during referencing, then you will forfeit all fees (plus a reasonable proportion of the Deposit, if taken, which reflects the landlord's lost rent for the period between provisional acceptance and the date of rejection).

Before moving in to a property, payment of the first month’s rent and deposit must be made by bank transfer, debit or credit card (handling charge applies to credit cards). Funds must be cleared before keys can be released.

If in any doubt as to what is included within the let (i.e. furniture, appliances etc.) you should seek further clarification prior to submitting your application.

You may be asked to provide a guarantor in some cases. Please note a guarantor fee of £78 per guarantor would then be payable.

The tenancy you are applying for is a fixed term. If after the expiry of a fixed term both parties wish to extend the tenancy, a fee of £60 will be payable for renewing or extending the tenancy agreement on each occasion, irrespective of the length of the extended period or the type of agreement.

Details of our fees will be provided again within the application form which all applicants must complete and sign as standard.

Please note: All fees quoted are VAT inclusive